Thursday, October 13, 2011

Changes in Human Resource Management

I am reading about a history of business processes' development. Some business processes are hundred years old and some have emerged as a result of new technologies and IT in particularly. Below is a process view and the resulting organizational structure.
Organizational Focus
  • Employees are the problem
  •  Employee
  •  Doing my job
  • Understanding my job
  • Measuring individuals
  • Change the person
  • Can always find the better employees
  • Motivate people
  • Don't trust anyone
  • Who made the error?
  • Correct errors
  • Bottom-line driven
Process Focus
  • The process is the problem 
  •  People
  •  Help to do things done
  • Knowing how my job fits into the process
  • Measuring the process
  • Change the process
  • Can always improve the process
  • Remove barriers
  • We are all in this together
  • Why did the error occur?
  • Reduce variations and special cases
  • Customer driven
I think it is fascinating and quite different from  traditional approaches for human resources treatment.

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